Frequently Asked Questions

Everything you need to know about your Splash & Ray experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fit may differ from other brands.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders immediately. You have a 60-minute window after checkout to request a cancellation or modification by contacting our support team.

Are your materials sustainably sourced?

At Splash & Ray, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.